Frequently Asked Questions

Supercycler is an indoor cultivation automation system. It connects to your IoT devices (lights, fans, irrigation pumps, valves, sensors) and runs them based on schedules and sensor readings. It tracks plant cycles, sends alerts when something is off, and gives you a single dashboard for everything growing in your room. Out of the box it talks to Tuya, Sonoff/eWeLink, Shelly, Bluelab, and Zigbee2MQTT devices.

Yes — Supercycler is currently in invite-only beta. You can request access through the contact form, ask a friend who already uses it for a code, or join the waitlist from the registration screen.

Yes. While we are in beta, the app is free for invited users. We will tell you well in advance if and when that ever changes.

Sonoff via eWeLink (switches, smart plugs, the SWV valve, TH sensors), Tuya (Smart Life and Tuya apps), Shelly (Cloud and direct LAN), Bluelab Pulse via the Edenic API, and any Zigbee device exposed through Zigbee2MQTT — currently we have first-class support for SNZB-02P/02 temperature/humidity sensors and AM2301-style soil probes.

Partially. If your local Zigbee2MQTT instance is up, sensor readings will keep flowing into the local database. Most automation, however, requires the cloud server because it talks to vendor APIs (Tuya, eWeLink, Shelly Cloud, Bluelab) that are themselves cloud-hosted. We are gradually moving more rules to a fully local mode, but for now: assume internet is required.

Yes, anytime. Open the hamburger menu, scroll down, tap "Eliminar cuenta" and confirm by typing "DELETE". This wipes 21 user-scoped tables — your devices, sensor history, journal entries, third-party API tokens, audit log entries, everything. The deletion is immediate and permanent.

OAuth tokens and API keys are stored encrypted in our PostgreSQL database. We never log credentials in plaintext, and the database is firewalled to localhost plus a single trusted operator subnet. Tokens are only used to control your devices when you (or a rule you configured) trigger an action.

Camera: scanning device QR codes during onboarding (Tuya, Shelly, Sonoff) and taking plant photos for the journal. Microphone: voice-to-text dictation in the journal, processed in your browser via the Web Speech API — only the resulting text is sent to the server, never the audio. Both are opt-in per use; we never record continuously and never run them in the background.

Use the contact form — every submission is read by a human. Please include the steps you took, what happened, and what you expected to happen.